Adriana Mathey
Woodbridge,VA
Summary
Proven administrative professional with a track record of enhancing workflow efficiency at Pinkney Processing Service. Expert in appointment scheduling and demonstrating exceptional communication skills. Achieved a significant increase in customer satisfaction through meticulous calendar management and tech proficiency. Skilled in reception oversight, adept at prioritizing tasks and managing information confidentially.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Pinkney Processing Services
01.2023 - Current
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, and maintaining records.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Front Desk Receptionist
Massage Heights
04.2016 - 02.2018
- Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.
- Provided a high level of customer service to all clients.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Processed payments received from customers via cash or credit card transactions accurately and efficiently.
- Performed data entry and administrative duties such as filing, scanning documents, updating databases.
Education
High School Diploma -
Woodbridge High School
Woodbridge, VA06.2012
Skills
- Reception oversight
- Scheduling
- Tech-Savvy
- Calender Management
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Pinkney Processing Services
01.2023 - Current
Front Desk Receptionist
Massage Heights
04.2016 - 02.2018
High School Diploma -
Woodbridge High School
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