Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adriana Matias

Mustang,OK

Summary

Driven professional with proven expertise in customer service and cash handling accuracy, honed at Lowes Home Improvement. Excelled in fostering customer loyalty and streamlining transactions, showcasing exceptional problem-solving and people skills. Demonstrates a flexible schedule and adeptness in teamwork, ensuring operational excellence and enhanced customer experiences.

Overview

4
4
years of professional experience

Work History

Sales Associate

Lowes Home Improvment
Yukon, OK
10.2023 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Performed cash, card, and check transactions to complete customer purchases.

Babysitter

Family Members
Piedmont, OK
01.2021 - 03.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with light housekeeping duties as well as running errands.

Education

Esthetician - Cosmetology

CENTRAL OKLAHOMA COLLEGE
Oklahoma City, OK
05.2023

High School Diploma -

El Reno High School
El Reno, OK
05.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Problem-Solving
  • Excellent people skills
  • Flexible Schedule
  • Cash Handling Accuracy
  • Cash Register Operation
  • Store Opening and Closing
  • Flexible Hours

Languages

Spanish
Professional Working

Timeline

Sales Associate

Lowes Home Improvment
10.2023 - 10.2024

Babysitter

Family Members
01.2021 - 03.2024

Esthetician - Cosmetology

CENTRAL OKLAHOMA COLLEGE

High School Diploma -

El Reno High School
Adriana Matias