Adriana Miller
Milledgeville,IL
Summary
Dedicated professional with five years of experience in the National Guard, with a contract extending until March 2027 and a flexible weekend drill schedule. Extensive background in military and healthcare settings has fostered versatile skills in project management, problem-solving, and collaboration. Proven ability to quickly adapt to new environments and assume additional responsibilities as needed. Experience as a 911 dispatcher has honed critical thinking and communication skills, ensuring effective responses in high-pressure situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
911 Telecommunicator
Carroll County Sheriffs Office
Mount Carroll, IL
06.2025 - Current
- Managed emergency calls, prioritizing incidents based on urgency and nature of response required.
- Coordinated dispatch of emergency responders, ensuring timely arrival at incident locations.
- Utilized computer-aided dispatch systems to track and log calls effectively.
- Maintained accurate records of all dispatched calls, contributing to data integrity for reporting purposes.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
Unit Supply Specialist
Freeport Military Police CO
Freeport, IL
03.2024 - 06.2025
- Completed regular inventory counts of equipment on book for unit.
- Maintained automated system for tracking group supplies and equipment during Military movement.
- Scheduled appointments with Soldiers for turn-ins or meetings.
- Maintained strict compliance with military regulations regarding procurement, storage, and disposal of sensitive items.
- Maintained records of supply transactions for accuracy and tracking.
CNA
Allure
Sterling, IL
07.2023 - 03.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Direct Care Giver
Homestead
Morrison, IL
10.2022 - 05.2023
- Developed strong rapport with clients and their families, fostering trust and open communication lines.
- Documented client progress regularly, sharing updates with healthcare teams and family members as appropriate.
- Continued professional development through ongoing training and educational opportunities, staying current with best practices in caregiving.
- Maintained confidentiality of client information in accordance with HIPAA guidelines, ensuring privacy rights were respected at all times.
- Enhanced client well-being by providing personalized care and assistance with daily living activities.
- Performed light housekeeping duties on a routine basis to maintain a sanitary living space for the client.
Education
High School Diploma -
Milledgeville High School
Milledgeville, IL05-2022
Skills
- Inventory management
- Military logistics
- Patient care
- Record keeping
- Microsoft Excel
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Attention to detail
- Customer service
- Confidentiality standards
- Appointment scheduling
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- First Aid Certification - American Red Cross or American Heart Association.
- BLC- Basic Leadership Course
Timeline
911 Telecommunicator
Carroll County Sheriffs Office
06.2025 - Current
Unit Supply Specialist
Freeport Military Police CO
03.2024 - 06.2025
CNA
Allure
07.2023 - 03.2024
Direct Care Giver
Homestead
10.2022 - 05.2023
High School Diploma -
Milledgeville High School