Adriana Montenegro
Tucson,AZ
Summary
Proven to enhance customer loyalty and satisfaction at Mesa Airlines through exceptional service and problem-solving skills. Demonstrated strong work ethic and reliability, adept at managing time efficiently. Excelled in fast-paced environments, ensuring safety and compliance. Skilled in customer service and time management, consistently meeting business needs with flexibility.
Overview
3
3
years of professional experience
Work History
Flight Attendant
Mesa Airlines
12.2023 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Front End Associate
Walmart
05.2021 - 11.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Marana High School
Marana, AZ05.2023
Skills
Customer Service
Strong Work Ethic
Reliability and punctuality
Time Management
Timeline
Flight Attendant
Mesa Airlines
12.2023 - Current
Front End Associate
Walmart
05.2021 - 11.2023
High School Diploma -
Marana High School
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