Adriana Nape
South Holland,IL
Summary
Energetic and motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing amazing customer service. Recognized for creativity and resourcefulness in meeting sales and profit goals.
Overview
3
3
years of professional experience
Work History
Salesperson
Lowe's
Chatham, IL
05.2024 - Current
- Work on building relationships with customers and build potential for add on products.
- Develop relationships with clients for increased loyalty and returned customers.
- Boost sales by consistently engaging with customers and getting their trust by addressing their needs effectively.
Stocker
Menards
Dolton, IL
02.2022 - 04.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided product information.
- Performed inventory control, such as counting, and stocking merchandise.
Clothing Sales Associate
Buckle
Joliet, IL
08.2021 - 02.2022
- Restocked shelves and organized displays in alignment with merchandising standards.
- Boosted store sales through effective merchandising and appealing visual displays.
- Offered personalized customer service to all customers to support satisfaction.
Education
GED -
South Suburban College of Cook County
South Holland, IL11.2024
Skills
Relationship Building
Product and Service Sales
Cash Handling
Multitasking Abilities
Teamwork and Collaboration
Excellent Communication
Task Prioritization
Customer Engagement
Accomplishments
- Achieved to help a non english speaking family through effectively using my ability to speak Spanish to assist with their purchase of a kitchen suite.
- Department was able to reach department sales by working as a team and by brainstorming tactics on how to get customers engaged with accuracy and efficiency.
Gym, hiking, journaling
My top hobbies would be going to the gym, for hiking my go to spot is Starved Rock. Lastly, I journal at the very end of my day for 10-15 minutes everyday.
Languages
Spanish
Native or Bilingual
Timeline
Salesperson
Lowe's
05.2024 - Current
Stocker
Menards
02.2022 - 04.2024
Clothing Sales Associate
Buckle
08.2021 - 02.2022
GED -
South Suburban College of Cook County