Adriana Robinson
EMINENCE,KY
Summary
A current veterinary technician student at Murray State University. Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles in food service. Excelled in interpersonal communication and order accuracy, significantly contributing to team performance and guest service excellence. Demonstrated ability to manage high-volume environments, ensuring both efficiency and quality in customer experiences.
Overview
3
3
years of professional experience
Work History
Server
Rings and Wings
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 06.2023
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
Server
Our Best Restaurant
08.2021 - 02.2022
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
Henry County High School
New Castle05.2023
Skills
- Operations Support
- Interpersonal Communication
- Portion Control
- Food Processing
- Guest service
- Customer Satisfaction Focus
- Order Accuracy
Timeline
Server
Rings and Wings
05.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 06.2023
Server
Our Best Restaurant
08.2021 - 02.2022
High School Diploma -
Henry County High School
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