Adriana Rodriguez
Lathrop,CA
Overview
5
5
years of professional experience
Work History
Lead Cashier
Ulta
Tracy, CA
10.2020 - Current
- Greeted and assisted all guests that walked into the storeAssisted in training new hires and supporting beauty advisor's when neededSupported store management by watching the floor and doing bag checks as neededCourteously handled all sales, refunds, & exchangesStaying informed with new and existing productMet or exceeded goals such as loyalty, conversion, & credit
Lead Front Desk Receptionist
Massage Envy
Modesto, CA
09.2019 - 03.2020
- Greeted guest at front desk and engaged in pleasant conversations while managing the check in processMaintained financial accuracy by collecting deposits, fees, and paymentsAnswered phone callsMade daily conformation calls, EFT calls, and folded laundry as neededCommunicated with my team as neededResponded to inquires and room requests made online by phone or mail
Team Leader
Cold Stone Creamery
Manteca, CA
04.2017 - 09.2019
- Coached team members in customer service techniques, providing feedback, and encouragement towards reaching goalsTrained new employees and promoted supportive, performance oriented atmosphere by instructing each use of machinery, standard operating procedures, and company policiesOptimized safety and productivity by regular cleaning and organizing zones
Education
Esthetcian -
Paul Mitchell The School
Associate Degree in Nursing - Nursing
Modesto Junior College
Skills
- Strong communication skills
- Reliable
- Flexible and adaptable to customer needs
- Bilingual (Spanish and english)
- Ability to learn quickly
- Sale expertise
- Positive uplifting attitude
- Punctual
- Cash handling
- Knowledgeable in skin care and make up
Timeline
Lead Cashier
Ulta
10.2020 - Current
Lead Front Desk Receptionist
Massage Envy
09.2019 - 03.2020
Team Leader
Cold Stone Creamery
04.2017 - 09.2019
Esthetcian -
Paul Mitchell The School
Associate Degree in Nursing - Nursing
Modesto Junior College
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