Adriana Rodriguez
Las Vegas,NV
Summary
Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele.
Overview
2
2
years of professional experience
Work History
Relationship Banker
Bank of America
10.2022 - Current
- Opening checking & savings account
- Being on the Teller as well handling cash/deposits/withdraws
- Cashing checks & making sure there’s no fraud
- Handling business accounts
- Assisting any clients with their accounts
- Sitting down with clients and providing for their needs
- Excel/Software to input data of clients information
- Helping clients use the BOFA app on their mobile device
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Cultivated strong customer relationships by providing tailored advice and services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Assisted customers with completing required forms for opening and closing bank accounts.
Receptionist
Basque Library
08.2021 - 05.2022
- Greeting customers and answering phone calls
- Putting books back in the shelves and helping customers checking out
- Using Microsoft and Excel to input information about books
- Assisting customers to locate the books they need
- Inputting data of books onto the computer
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
Seasonal Sales Associate
Tillys
06.2021 - 08.2021
- Cashiering
- Helping customers and greeting them at the door
- Putting clothes away
- Assisting customers with retail
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Palo Verde High School
Las Vegas, NV05.2020
Degree - Criminal Justice, Sociology
University of Nevada
Skills
- Sell Services
- Fixed Income Investments
- Client Correspondence
- Quality Assurance Evaluation
- Phone Inquiries
- Legal Considerations
Languages
Spanish
Native or Bilingual
Timeline
Relationship Banker
Bank of America
10.2022 - Current
Receptionist
Basque Library
08.2021 - 05.2022
Seasonal Sales Associate
Tillys
06.2021 - 08.2021
High School Diploma -
Palo Verde High School
Degree - Criminal Justice, Sociology
University of Nevada