Adriana Romero
Santa Rosa,NM
Summary
Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Allsups Convenience Store. Proven ability to enhance customer engagement and promote merchandise effectively. Skilled in problem-solving and time management, with a commitment to maintaining high standards in all tasks.
Overview
24
24
years of professional experience
Work History
Sales Associate
Allsups Convience Store
Santa Rosa, NM
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Loves Travel Stop
Santa Rosa, NM
06.2021 - 07.2022
Library Assistant
City of Santa Rosa
Santa Rosa, NM
01.2012 - 01.2016
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
K9 Handler
Guadalupe County Correctional Facility
Santa Rosa, NM
09.2008 - 05.2010
- Assisted in apprehending suspects by effectively utilizing K9 tracking and search capabilities.
- Supported fellow officers during high-risk situations, providing valuable K9 assistance and expertise.
- Ensured the health and well-being of the K9 partner through proper care, exercise, and nutrition management.
- Maintained accurate records on K9 training progress, certifications, and deployment outcomes for department review.
Correctional Officer
Penitentiary of New Mexico
Santa Fe, NM
11.2007 - 08.2008
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Correctional Officer
Metropolitan Detention Center
Albuquerque, NM
06.2004 - 08.2007
Classification Specialist
Guadalupe County Correctional Facility
Santa Rosa, NM
06.2001 - 05.2004
- Participated in weekly team meetings to discuss ongoing projects, share best practices, and collaborate on solutions for achieving optimal classification results.
- Assisted in the creation of an internal knowledge base containing various sample case studies for reference purposes, which improved team efficiency and decision-making abilities.
- Resolved discrepancies in classification data by conducting thorough investigations and consulting relevant sources as appropriate.
- Identified complex problems and reviewed related information to develop and evaluate options and implement solutions.
Education
High School Diploma - Basic
Santa Rosa High School
Santa Rosa, NM05.2001
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Timeline
Sales Associate
Allsups Convience Store
08.2022 - Current
Sales Associate
Loves Travel Stop
06.2021 - 07.2022
Library Assistant
City of Santa Rosa
01.2012 - 01.2016
K9 Handler
Guadalupe County Correctional Facility
09.2008 - 05.2010
Correctional Officer
Penitentiary of New Mexico
11.2007 - 08.2008
Correctional Officer
Metropolitan Detention Center
06.2004 - 08.2007
Classification Specialist
Guadalupe County Correctional Facility
06.2001 - 05.2004
High School Diploma - Basic
Santa Rosa High School