Adriane T. Kempinski
Columbia,SC
Summary
To obtain a promising position that will enable me to utilize my experiences.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Teleperformance
05.2022 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
MHA(Mail Handler Assistant)
United States Postal Service
09.2020 - 04.2022
- Mainly separating mail and packages.
- Responsible for keeping work area clean.
- Responsible for documenting everything that goes on with the equipment.
Packer/Palletizer
McEntire Produce
08.2019 - 05.2020
- Knows, understands and follows Safe Operating Procedures.
- Insures all product Quality Standards are met.
- Maintains clean & sanitary work area, machinery and equipment.
- Knows and understands the operation and function of all wrapper, support machinery and equipment.
- Makes all necessary machinery & equipment adjustments and performs all tasks & duties necessary for efficient start-ups, daily operation, change-over and shut-downs.
- Maintains all production/quality records and reports as required.
- Communicates with supervision and co-workers all information relevant to the manufacturing process.
- Packing and stacking of boxes.
Cashier
Corner Pantry
09.2015 - 04.2016
- Operating cash register
Education
Diploma -
Franklin K. Lane High School
Queens, NY01.2008
Skills
- Dependable
- Helpful
- Excellent Communication Skills
- Friendly
- Honest
- Trustworthy
- Excellent Customer Service Skills
- Stock
- Sort Mail
- Warehousing
Community Service
Volunteered for peer tutoring for Algebra II in the project G.O.A.L.
Timeline
Customer Service Representative
Teleperformance
05.2022 - 10.2024
MHA(Mail Handler Assistant)
United States Postal Service
09.2020 - 04.2022
Packer/Palletizer
McEntire Produce
08.2019 - 05.2020
Cashier
Corner Pantry
09.2015 - 04.2016
Diploma -
Franklin K. Lane High School
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