Adrianna Bates
Fredericksburg,VA
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
Fredericksburg, VA
04.2017 - Current
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Monitored employee performance and provided feedback for improvement.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Monitored inventory levels and ordered supplies as needed.
Education
Pharmacy Technician - Pharmacy
Germanna Community College
Fredericksburg, VA12-2024
Associate of Applied Science -
Germanna Community College
Fredericksburg, VA12-2023
Skills
- Production Scheduling
- Equipment Troubleshooting
- Customer Service Management
- Production Reporting
- Operations Support
- Shift Scheduling
Timeline
Shift Leader
Tropical Smoothie Cafe
04.2017 - Current
Pharmacy Technician - Pharmacy
Germanna Community College
Associate of Applied Science -
Germanna Community College