Adrianna Flynn
Moses Lake,WA
Summary
Dynamic Sales Manager with a proven track record at Bud Clary Toyota, excelling in relationship building and CRM software mastery. Spearheaded sales strategies that significantly increased revenue, while coaching teams towards top performance. Recognized for exceptional client relationship management and driving sales operations, consistently achieving and surpassing sales goals. Performance-oriented Sales Leader offering exceptional record of achievement over 7-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager
Bud Clary Toyota
2017.09 - 2024.02
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Created an alternate department to increase revenue by providing a transition between service and sales.
Sales & Customer Service
TCC - Verizon
2016.12 - 2017.09
- Consistently ranked among top performers nationwide in my company due to commitment to excellence in sales and customer service.
- Consistently met or exceeded performance metrics, earning recognition for outstanding achievements in sales and customer service.
- Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
- Achieved top-seller status with consistent high-performance in both sales and customer service metrics.
- Acted as a mentor for new hires, sharing best practices in sales and customer service for a smooth onboarding experience.
Sales & Customer Service
AT&T Entertainment
2015.12 - 2016.09
- Provided a warm welcome to each and every guest.
- Acted as a transition between sales and billing, allowing every customer to have a smooth and seamless process each visit.
- Stocked inventory and did inventory reviews monthly.
- Worked hand in hand with coworkers to develop resolutions to common workplace issues.
- Guided customers through building their account and billing processes.
Education
Big Bend Community College
Moses Lake, WA 2013.09 - 2015.05
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Client Relationship Management
- Sales Tracking
- Sales operations
Timeline
Sales Manager
Bud Clary Toyota
2017.09 - 2024.02
Sales & Customer Service
TCC - Verizon
2016.12 - 2017.09
Sales & Customer Service
AT&T Entertainment
2015.12 - 2016.09
Big Bend Community College
2013.09 - 2015.05
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