Adrianna Jordan
Phoenix,AZ
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Tacobell
05.2022 - Current
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
General Manager
United Beauty Supply
01.2018 - 01.2022
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented robust inventory management systems to optimize stock levels and minimized costs associated with excess product storage.
Assistant Store Manager
Tacobell
01.2011 - 03.2018
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Education
Bachelor of Science - Public Health
Grand Canyon University
Phoenix, AZ10.2023
Skills
- Customer Retention
- Business Administration
- P&L Management
- Quality Management
- Schedule Management
- Staff Supervision
- Financial Administration
- Team Training and Development
Certification
ServSafe
Timeline
General Manager
Tacobell
05.2022 - Current
General Manager
United Beauty Supply
01.2018 - 01.2022
Assistant Store Manager
Tacobell
01.2011 - 03.2018
Bachelor of Science - Public Health
Grand Canyon University