Dedicated front desk receptionist with strong appointment scheduling and critical thinking skills. Committed to enhancing customer experiences through effective communication and safety compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
SkyVenture New Hampshire
Nashua, NH
07.2022 - Current
Greeted and assisted guests to ensure a welcoming experience at SkyVenture New Hampshire.
Managed phone inquiries, delivering accurate information on services to enhance guest satisfaction.
Scheduled appointments and coordinated activities for visitors and groups.
Handled cash transactions and balanced cash register daily, ensuring accurate financial records.
Assisted with scheduling appointments for clients and visitors.
Lifeguard
Envy Sports Club
Manchester, New Hampshire
06.2024 - 07.2024
Responded to emergencies with quick and effective life-saving techniques.
Administered first aid and CPR assistance during incidents.
Enforced club rules to uphold safety standards and protect all patrons.
Monitored pool area to maintain safety and ensure compliance with health regulations.
Cashier
Market Basket
Hudson, New Hampshire
08.2021 - 04.2022
Processed customer transactions efficiently and accurately at the register.
Handled cash, credit, and gift card payments securely and responsibly.
Enforced store policies regarding returns, exchanges, and customer service standards.
Trained new cashiers on register operations and customer interaction techniques.
Operated POS system to receive payment by cash, check and credit card.
Education
Bachelor of Science - Nursing
University of Iowa
Iowa City, IA
05-2026
Skills
Front desk operations
Appointment scheduling
Customer service
Healthcare documentation
Patient care
First Aid certified
Emergency response
Time management
Critical thinking
Certification
CPR/AED & First Aid Certified, American Heart Association, 06/01/24
Affiliations
Volunteer, Caregivers of Derry - Derry, NH (2024)
Volunteer, Uni. of Iowa ICU Neuroscience Unit - Iowa City, IA (2026 - present)