ADRIANNA VALENZUELA
Henderson,NV
Summary
Customer service professional, with over 20 years experience dealing with clients, in a fast paced environment.
Overview
27
27
years of professional experience
Work History
Food Server
Treasure Island
01.2013 - Current
- Greet guests, answer any questions about the menu
- Take order, deliver food
- Ensure the guests are satisfied
- Responsible of cash and credit cards
- Team player, help other co workers if they need it
- Initiate conversation with guests
- Send farewell to guests.
Food Server
New Day Cafe
05.2023 - 08.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Food Server
Scrambled Breakfast Restaurant
06.2020 - 06.2021
- Greet guests, answer any questions about the menu
- Take order, deliver food
- Ensure the guests are satisfied
- Responsible of cash and credit cards
- Team player, help other co workers if they need it
- Initiate conversation with guests
- Send farewell to guests.
Food Server
The Original Pancake House
01.2019 - 01.2020
- Greet guests, answer any questions about the menu
- Take order, deliver food
- Ensure the guests are satisfied
- Responsible of cash and credit cards
- Team player, help other co workers if they need it
- Initiate conversation with guests
- Send farewell to guests.
Food Server
Caesars Palace
11.1997 - 01.2013
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
College of Southern Nevada
Las Vegas, NVSkills
- Cash Handling
- Food handling
- Professional Attitude
- Order Taking
- Safe Food Handling
- Cleanliness standards
- Menu Memorization
- Food safety practices
- Order Accuracy
- Guest Relations
Knowledgeskillsabilities
- CUSTOMER SERVICE
- MONEY HANDLING
- POS SYSTEMS
- TAM CARD
- HEALTH CARD
- SCHEDULING
- COMMUNICATIONS
Roles And Responsibilities
- Greet guests, answer any questions about the menu
- Take order, deliver food
- Ensure the guests are satisfied
- Responsible of cash and credit cards
- Team player, help other co-workers if they need it
- Initiate conversation with guests
- Send farewell to guests
Timeline
Food Server
New Day Cafe
05.2023 - 08.2024
Food Server
Scrambled Breakfast Restaurant
06.2020 - 06.2021
Food Server
The Original Pancake House
01.2019 - 01.2020
Food Server
Treasure Island
01.2013 - Current
Food Server
Caesars Palace
11.1997 - 01.2013
College of Southern Nevada