Summary
Overview
Work History
Education
Skills
Timeline
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Karson Longley

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into a new position, leveraging skills in effective communication and team collaboration. Known for a strong work ethic and exceptional customer service, consistently exceeding performance goals. Skilled in coaching new staff, fostering a high-performance team.

Overview

2
2
years of professional experience

Work History

Server

Treasure Island
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, tea, napkins, and condiments.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Contributed to inventory management by monitoring stock levels.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Trained new staff on service protocols, raising team's overall performance.

Rubio’s

Melanie
10.2022 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Minnesota Connections Academy
Saint Paul, MN
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Team leadership
  • Complex Problem-solving
  • Coaching and mentoring
  • Inventory management
  • System implementation

Timeline

Server

Treasure Island
03.2024 - Current

Rubio’s

Melanie
10.2022 - 05.2023

High School Diploma -

Minnesota Connections Academy

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Karson Longley