Adrianne Hatter
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
Intake Coordinator
Serenity Springs Specialty Hospital
07.2022 - Current
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Recovery Technician
Lincoln Nova Vital Recovery
05.2021 - 06.2022
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Charted on each patient daily.
- Maintained patient records, documenting changes in patient condition.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
Mental Health Technician
Serenity Springs Specialty Hospital
01.2021 - 05.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
Certified Nursing Assistant
Trustwell Living At Russ Place
03.2018 - 12.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Nursing
Northwest Louisiana Technical College
Minden, LA12.2023
Certified Nursing Assistant -
Northwest Louisiana Technical College
Minden, LA05.2018
High School Diploma -
Ruston High School
Ruston, LA05.2016
Skills
- Patient Scheduling
- Appointment Scheduling
- Multi-Line Phone Systems
- Decision-Making
- Team Leadership
- Direct Patient Care
Languages
English
Native or Bilingual
Spanish
Professional Working
French
Elementary
Timeline
Intake Coordinator
Serenity Springs Specialty Hospital
07.2022 - Current
Recovery Technician
Lincoln Nova Vital Recovery
05.2021 - 06.2022
Mental Health Technician
Serenity Springs Specialty Hospital
01.2021 - 05.2021
Certified Nursing Assistant
Trustwell Living At Russ Place
03.2018 - 12.2020
Nursing
Northwest Louisiana Technical College
Certified Nursing Assistant -
Northwest Louisiana Technical College
High School Diploma -
Ruston High School
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