Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Adrianne Tupolo

Summary

Dynamic and dedicated professional with extensive experience at McDonald's, excelling in customer service and cash handling. Proven ability to resolve complex issues and enhance customer loyalty through effective communication and empathy. Skilled in training staff and maintaining high standards of cleanliness and safety, ensuring a positive experience for all patrons.

Overview

2
2
years of professional experience

Work History

Cashier

McDonald's
07.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.

Laborer

North Shore Landscaping
09.2021 - 09.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Cleaned and maintained tools, equipment and worksites.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Mixed and poured concrete for variety of projects.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Assisted in digging, trenching and backfilling trenches and foundations.

Education

Associate of Arts - N/A

Olympic College
Bremerton, WA
06-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Order taking
  • Complex Problem-solving
  • Staff training
  • Attention to detail
  • Receipt handling

Languages

Japanese
Elementary

Timeline

Cashier

McDonald's
07.2023 - 09.2023

Laborer

North Shore Landscaping
09.2021 - 09.2023

Associate of Arts - N/A

Olympic College

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Adrianne Tupolo