Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adrian Mark Osorio

Jacksonville,FL

Summary

Results-oriented professional with extensive experience in the food service industry. Expertise in enforcing customer service standards, monitoring staff performance, and ensuring compliance with safety procedures. Committed to enhancing operational efficiency and delivering exceptional customer experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

McDonald's
Wailuku, Hawaii
11.2023 - 12.2025
  • Delegated work to staff, setting priorities and goals.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Coordinated inventory management to maintain stock levels effectively.

Assistant Manager

Hi Tea Cafe
Kahului, Hawaii
10.2019 - 08.2025
  • Assisted in managing daily operations of a busy cafe environment.
  • Trained new staff on customer service protocols and menu offerings.
  • Coordinated scheduling to ensure optimal staffing levels during peak hours.
  • Handled inventory management to maintain stock levels and minimize waste.
  • Monitored compliance with health and safety regulations in food handling areas.

Crew Member

McDonald's
Wailuku, Hawaii
11.2016 - 11.2020
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated kitchen equipment safely and efficiently during busy shifts.
  • Prepared and served food items according to quality standards.
  • Provided exceptional customer service while taking orders and addressing concerns.

Education

High School Diploma -

Henry Perrine Baldwin High School
Wailuku, HI
05-2018

Skills

  • Client support
  • Stock management
  • Order processing
  • Detail orientation
  • Safety compliance

Certification

ServSafe Food Handler Certification

Timeline

Manager

McDonald's
11.2023 - 12.2025

Assistant Manager

Hi Tea Cafe
10.2019 - 08.2025

Crew Member

McDonald's
11.2016 - 11.2020

High School Diploma -

Henry Perrine Baldwin High School
Adrian Mark Osorio