Adriele Cassimiro
Lowell,MA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
2020
2020
years of post-secondary education
Work History
Cashier
Sergeant burgers
Lowell, Massachusetts
03.2025 - Current
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted price checks for special orders or discounts as requested by customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
Cook Trainer
Sergeant burgers
Lowell, Massachusetts
01.2025 - 04.2025
- Assisted in developing and implementing new training programs for cooks.
- Monitored the cleanliness of working areas throughout shifts and ensured that sanitary conditions were maintained at all times.
- Recommended improvements to existing cooking processes or procedures.
- Demonstrated proper knife handling techniques, food preparation, presentation, cooking methods, safety measures and sanitation standards.
- Explained the importance of following established recipes accurately.
- Mentored trainees to ensure they had the skills needed to work independently as a cook.
- Ensured that all health regulations were adhered to in accordance with local laws and ordinances.
- Provided feedback on performance of cooks during their shifts.
- Observed trainees while they prepared meals so that any errors could be corrected immediately.
- Performed regular maintenance checks on kitchen equipment to ensure safe operation.
- Instructed cooks on how to properly use kitchen equipment such as ovens, grills, fryers, steamers .
- Motivated trainees by providing positive reinforcement when appropriate.
- Provided guidance on menu items or recipe changes when requested by management.
- Tracked inventory levels of food supplies needed for daily operations.
- Resolved conflicts among staff members in a timely manner.
- Created appropriate learning environments for students.
Cook
Simple Fare
Medford, Oregon
Education
Mary Lyon Pilot High
Brighton, MASkills
- Cash handling
- Customer service
- Inventory management
- Food safety standards
- Conflict resolution
- Team collaboration
- Process improvement
- Effective communication
- Work ethic and integrity
- Organizational growth
- Patience and empathy
- Merchandise restocking
- Inventory restocking
- Report preparation
- Hospitality and accommodation
- Cash register operation
- Basic math
- Written and verbal communication
- Complaint resolution
- Product restocking
- Cleaning and sanitizing
Languages
English
Professional
Portuguese
Native/ Bilingual
Timeline
Cashier
Sergeant burgers
03.2025 - Current
Cook Trainer
Sergeant burgers
01.2025 - 04.2025
Cook
Simple Fare
Mary Lyon Pilot High