Adriene Kilcrease
Edwardsville,IL
Summary
Proven track record in enhancing customer satisfaction and loyalty at Canes Chicken Fingers, adept in conflict resolution and complex problem-solving. Demonstrated professionalism and courtesy, alongside mastery in POS technology adaptation, significantly contributed to operational efficiency and stock management. Showcased exceptional customer service and organizational abilities, driving store success.
Overview
3
3
years of professional experience
Work History
Cashier
Canes Chicken Fingers
06.2024 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Cashier
Freddys Frozen Custard
12.2023 - 05.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, organized and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
CSR
Pizza Hut
10.2022 - 11.2023
Cashier
Dollar Tree
12.2021 - 08.2022
Education
Edwardsville High School
Edwardsville, IL05.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Organizational abilities
- Professionalism and Courtesy
- Conflict Resolution
- Complex Problem-Solving
Timeline
Cashier
Canes Chicken Fingers
06.2024 - 10.2024
Cashier
Freddys Frozen Custard
12.2023 - 05.2024
CSR
Pizza Hut
10.2022 - 11.2023
Cashier
Dollar Tree
12.2021 - 08.2022
Edwardsville High School