Adrienne Hayes
Atlanta,GA
Summary
Driven and resourceful administrative professional with 8+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
American Association of Birth Centers
Perkiomenville, PA
01.2021 - 09.2024
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Administrative Assistant
HelpGuide
Los Angeles, CA
02.2018 - 09.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Applied Science - Health Administration
Georgia State University
Atlanta, GA05.2018
Skills
- Expense Reporting
- Customer Service
- Office Management
- Information confidentiality
- Meeting planning
- Travel Coordination
- Administrative Support
- Master calender management
Accomplishments
- Planned corporate meetings, lunches and special events for groups of [Number]+ employees.
- Supervised team of [Number] staff members.
- Reduced annual employee training costs by more than [Number]% by implementing new company division policies.
Certification
- Microsoft Office Specialist (MOS) - Microsoft.
- Adobe Certified Expert (ACE) – Adobe Systems Incorporated.
- Child Development Associate (CDA) Certificate
Timeline
Executive Administrative Assistant
American Association of Birth Centers
01.2021 - 09.2024
Administrative Assistant
HelpGuide
02.2018 - 09.2021
Associate of Applied Science - Health Administration
Georgia State University