ADRIENNE PARKER
Memphis,TN
Summary
To secure a position that will utilize my experience.
Goal oriented with the desire to succeed and excel. With compassion and professionalism, I strive to provide a holistic approach to problem solving, while incorporating experience and teamwork within the organization.
Overview
22
22
years of professional experience
Work History
Case Manager Coordinator
Shelby County Office Of Reentry
11.2023 - Current
- Conducted thorough assessments of client needs, strengths, and risks to inform appropriate interventions and support services.
- Collaborated with mental health and multi-disciplinary resource providers to offer clients access to community services.
- Assisted clients in crisis situations by providing immediate intervention and connecting them with relevant resources.
- Managed high caseloads effectively while maintaining close attention to detail and accuracy in documentation.
Corrections Officer
Shelby County Division of Corrections
06.2020 - Current
- Direct supervision of federal and state inmates in a correctional facility
- Assisted with transporting to clinic appointments
- Ensure security measures at all times through verbal de-escalation or use of chemical agents.
Case Manager
Memphis & Shelby County Office of Re-Entry
11.2011 - 06.2020
- Provided intense case management of both pre-release and post-release offenders from county, state and federal correctional facilities
- Collaborated with State Parole Officers to develop effective supervision plans that emphasized compliance with parole release conditions
- Developed monitoring compliance of psychotropic medications of mental health offenders
- Advocated as a referral agent for transitional housing to displaced clients, adult education, benefit reconnection, mental health and co-occurring disorders
- Served as a day-to-day and primary contact of the agency for vendors of products and services purchased through the procurement card
- Processed and reconciled all receipts of services related to procurement card transactions.
Counselor B
Shelby County Division of Corrections
11.2009 - 11.2011
- Practiced and maintained safety and structure in a prison setting while interacting with inmates on a daily basis
- Conducted monthly pre-release counsel calls to assist incarcerated individuals with sentencing conditions, sentence expiration and parole dates and release stipulations
- Facilitated group sessions of MFT (Moral Reconation Therapy) for behavior modification and cognitive focus
- Provided risk and needs assessments using LS/CMI (Lever of Service Case Management Inventory).
Mental Health Case Manager
Case Management, Inc.
09.2005 - 09.2009
- Worked directly with mentally ill individuals by linking, referring and advocating services within the community on their behalf
- Referred clients to treatment based on need and necessity
- Conducted residential follow-up visits to enhance supervision of those assigned to treatment and medication compliance
- Scheduled and provided transportation services to clients in need of mental health treatment
- Provided monthly budgeting assistance to manage expenses of clients, such as rental payments, food, clothing and monthly allowance
- Received Crisis Intervention Training.
Surveillance Monitor
CAAP Inc. (Cocaine Alcohol Awareness Program)
05.2007 - 11.2008
- Worked with female offenders in Community Corrections with alcohol and drug addictions
- Monitored visitation of female offenders and their families
- Transported female offenders to appointments and shopping for personal needs
- Administered prescribed medication.
Psychiatric Technician
Memphis Mental Health Institute
06.2002 - 09.2005
- Provided direct contract supervision with mental health patients in an access controlled environment
- Facilitated group sessions, escorted patients to court, outside appointments and group sessions
- Assisted with clinical operations of patient treatment goals and objectives through collaborations with physicians, nurses and social workers
- Received training in restraint/de-escalation techniques.
Education
B A - Psychology -
University of Memphis
A.S - General Studies -
Shelby State Community college
Clinical Mental Health Counseling -
Freed-Hardeman University
04.2024
Skills
- Resource referrals
- Client Advocacy
- Interviewing
- Ethical Practice
Training And Certificates
- MRT (Moral Reconation Therapy)
- Therapeutic Community (TC)
- LS/CMI (Level of Service Case Management Inventory)
- Auxiliary Probation services of Juvenile Court (Division Chief)
- Proficient in Windows Application (Microsoft Word, Excel, PowerPoint, TOMIS, E-TOMIS, IMS, OMSE, WASP)
- Effective Case Management Training
- Narcotic (Opioid Training)
Timeline
Case Manager Coordinator
Shelby County Office Of Reentry
11.2023 - Current
Corrections Officer
Shelby County Division of Corrections
06.2020 - Current
Case Manager
Memphis & Shelby County Office of Re-Entry
11.2011 - 06.2020
Counselor B
Shelby County Division of Corrections
11.2009 - 11.2011
Surveillance Monitor
CAAP Inc. (Cocaine Alcohol Awareness Program)
05.2007 - 11.2008
Mental Health Case Manager
Case Management, Inc.
09.2005 - 09.2009
Psychiatric Technician
Memphis Mental Health Institute
06.2002 - 09.2005
B A - Psychology -
University of Memphis
A.S - General Studies -
Shelby State Community college
Clinical Mental Health Counseling -
Freed-Hardeman University