Adrienne Skelley
Rochester,NY
Summary
I have been a reliable employee that is willing to cover others shifts when needed. I am a fast learner and I can adapt to different work environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Lead
Amy's Ice Creams
2023.03 - 2023.12
- Completed closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
Ice Cream Scooper
Amy's Ice Creams
2022.09 - 2023.03
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Carried out cash and card transactions quickly and thoughtfully.
Education
Bachelor of Arts - Illustration
Rochester Institute of Technology
Rochester, NY05.2028
High School Diploma -
Headwaters High School
Austin, TX05.2024
Skills
- Customer service
- Time Management
- Multitasking Abilities
- Conflict Resolution
- Work Delegation
- Training Assistance
Certification
- Texas Food Handler Certification - 2022
Timeline
Shift Lead
Amy's Ice Creams
2023.03 - 2023.12
Ice Cream Scooper
Amy's Ice Creams
2022.09 - 2023.03
Bachelor of Arts - Illustration
Rochester Institute of Technology
High School Diploma -
Headwaters High School
- Texas Food Handler Certification - 2022
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