Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Adriv Anis

Fort Lauderdale

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Sales Associate

ISG (Infinity Sales Group)
01.2024 - 02.2025
  • built relationships with customers to see exactly what they where looking for in the business.
  • maintained calm and friendly, and professional demeanor in high stress situations.
  • answered customer questions about wifi and cable television before any sales.
  • Accurately processed POS transactions, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Restaurant Waiter

NexDine
01.2025 - Current
  • made warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.

Education

High School Diploma -

Palm Beach State College
Lake Worth, FL

Computer Science

Palm Beach State College
Lake Worth, FL

Skills

  • Customer service
  • Problem-solving
  • Memory retention
  • Upselling techniques
  • Conflict management
  • Cross-selling and upselling
  • Critical thinking
  • Data entry
  • Relationship building
  • Microsoft Excel
  • Payment processing
  • Microsoft outlook
  • Product knowledge

Accomplishments

2 months into ISG i have learned many sales skills including how to up sell and cross selling, and within those 2 months i was top 10 sales associate making upwards of 8 to 15 sales a day.

Timeline

Restaurant Waiter

NexDine
01.2025 - Current

Sales Associate

ISG (Infinity Sales Group)
01.2024 - 02.2025

High School Diploma -

Palm Beach State College

Computer Science

Palm Beach State College

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