Motivated manager brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of food business practices and market conditions.
Overview
10
10
years of professional experience
Work History
Bar Manager
La Boheme Restaurant
Los Angeles, CA, CA
06.2024 - Current
Managed bar operations and staff scheduling for a high-volume restaurant averaging 400-500 covers on the weekend
Trained and mentored bartenders on cocktail preparation and customer service.
Oversaw inventory management and ordering of bar supplies and beverages.
Handled events with corporate, business buyouts, music promotions, creating the drink menus and organizing the set up
Assisting in help for social media platforms all across the 3 corporate locations
Bartender
Durango Cantina
Los Angeles, CA
09.2023 - 05.2024
Resolved customer complaints in a professional manner.
Performed opening and closing duties including restocking supplies.
Adhered to state regulations regarding serving alcohol responsibly.
Attended regular training sessions to stay updated on new products or trends.
Checked identification cards for proof of age prior to serving alcohol beverages.
Bartender
Mo’s House of Axe
Los Angeles, CA
10.2022 - 01.2023
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
Assisted in setting up the bar for service shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Server
Melrose Umbrella Company
Melrose, CA
08.2021 - 10.2022
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Trained new employees on restaurant procedures and plating techniques.
Served food and beverages to patrons and immediately remedied issues with orders.
Cleaned tables and chairs to prepare dining area for next customers.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Stocked server areas with supplies before, during and after shifts.
Bartender
The Six Chow House
Studio City, CA
07.2021 - 03.2022
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Planned and coordinated special events to boost customer numbers and profits.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Server
Le Pain Quotidian
Studio City, CA
05.2021 - 03.2022
Provided exceptional service to high volume of daily customers.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Shift Supervisor
Philz Coffee
Los Angeles, CA
01.2021 - 05.2021
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Resolved customer complaints and reported issues to senior management.
Inspected incoming supplies to conform with materials specifications and quality standards.
Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.
Described menu items to customers and suggested products based on stated preferences.
Gave details on coffee blends and preparation descriptions to customers.
Ordered, received and stocked supplies and retail products.
Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
Manager
Chick-Fil-A Inc.
Los Angeles, CA
10.2018 - 01.2021
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assigned tasks to associates to fit skill levels and maximize team performance.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Cross-trained in every store role to maximize operational knowledge.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Manager
Chick-Fil-A Inc.
Largo, FL
10.2015 - 10.2018
Met with each associate to establish realistic monthly sales goals.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Education
High School Diploma -
Seminole High School
Seminole, FL
06.2018
Bachelor of Arts -
American Academy Of The Dramatic Arts
Los Angeles, CA
Skills
Staff development
Project management
Sales Techniques
Competitive dancer 10 years at Tutterow Dance Academy Florida
Film and voice lessons 6 years with Fly Coaching Florida
Performed in Macys Thanksgiving day Parade 2016 New York
Taking Integration theory classes with Freddie Lara West Hollywood
Directed Don't Text Your Ex quarantine short film with Freddie Lara