Summary
Work History
Education
Skills
Timeline
SalesAssociate

Adugna Olana

Silver Spring,MD

Summary

Dynamic sales associate with strong customer service and cash handling skills. Committed to enhancing the shopping experience through effective communication and teamwork.

Work History

Sales Associate

7-eleven
Washington, DC
04.2026 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Operated cash register, processed transactions, and handled cash efficiently.
  • Stocked shelves and organized merchandise to maintain store presentation standards.
  • Ensured compliance with health and safety regulations during daily operations.
  • Monitored inventory levels, reported discrepancies, and assisted in restocking as needed.
  • Provided support during promotional events to maximize customer engagement and sales opportunities.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.

Education

Associate of Science - Computer Science

Montgomery College
Rockville, MD
12-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Cash handling
  • Money handling
  • Cash register operation
  • Conflict resolution
  • Retail store operations
  • Cleaning techniques
  • Inventory control

Timeline

Sales Associate

7-eleven
04.2026 - Current

Associate of Science - Computer Science

Montgomery College
Adugna Olana