Adylaine Diaz Quinones
Lorain
Summary
Dedicated Medical Assistant with extensive experience at Cleveland Clinic, excelling in patient education and medical documentation. Proven ability to enhance clinic efficiency through digital filing and effective communication. Skilled in pediatric multi-specialties, family medicine department, vital signs collection, ensuring patient safety and comfort while fostering trust in quality care.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Cleveland Clinic
12.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Increased efficiency in office by implementing digital filing system for patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Oriented and trained new staff on proper procedures and policies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as height and weight.
- Obtained and documented patient vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
PRN Receptionist
Diaz Logistics
01.2018 - Current
- Follow communication procedures, guidelines and policies
- Strong phone contact handling skills and active listening
- Maintaining schedules and arranging appointments
- Administrative office tasks, prioritizing workloads
Floating Medical Assistant
University Hospitals
05.2021 - 03.2022
- Patient intake
- Vitals, update patient AEMR, record current medications and vaccination records
- Performed EKG, administer vaccinations
- Performed urine dip stick tasks, collected and recorded blood glucose and A1c levels
- Administrative duties such as scheduling ( Schedule Me Now), calling with updates on patients' test results, medication changes and appointments
- Office work duties such as filing medical records, scanning, faxing performing safely troubleshooting tasks on office/medical materials
- Maintaining patient exam rooms and office/medical supplies
Medical Assisting- Externship
Dr. Sana Abumeri M.D
01.2021 - 03.2021
- Patient intake
- Perform front desk duties such as managing phones, filling, scheduling and call in orders to providers and hospitals
- Perform EKG, room patients, perform and document vitals
Cashier, Customer Service
Lowes Home Improvment
03.2019 - 02.2020
- Managed cash register
- Met personal/ team qualitative and quantitative targets
- Identify and assess customers' needs to achieve satisfaction
- Handled customer complaints, provided appropriate solutions
Truck Unloader, Day Stocker
Walmart
08.2018 - 01.2019
- Multitasked with shelf stocking and customer needs
- organized and labeled merchandise
- Maintatined store shelves and displays
Education
Medical Assisting Diploma (RMA Certification 2021) - Medical Assisting
Ohio Business College
Sheffield Village, OH04-2021
High School Diploma -
Lorain High School
Lorain, OH06-2018
Skills
- Medical Terminology
- Medical Documentation/EMR
- Medical Insurance Billing
- Registering and Greeting Patients
- Patient Education
- Office Filling/Front Desk Duties
- Insurance Claim Processing
- Collection Vital Signs/Patient Histories
- Assisting with Exams
- Would Care and Bandaging
- Phlebotomy and injections
- Capillary, Dermal, Venipuncture
- Draping and Positioning Patients
- laboratory Procedures
- Prepare Surgical Tray
- Recognizing and Responding to Emergencies
- Biohazards Waste Disposal Procedures
- CPR Certified
- Sterilizing Equipments/Exam Rooms
- Keyboarding 40 WPM
Accomplishments
- Recognized for outstanding dedication to patient care.
- Achieved "Appreciation Awards" from fellow coworkers and management by completing tasks with accuracy and efficiency.
- Supervised team of staff members due under staffing and productivity needs
Timeline
Medical Assistant
Cleveland Clinic
12.2022 - Current
Floating Medical Assistant
University Hospitals
05.2021 - 03.2022
Medical Assisting- Externship
Dr. Sana Abumeri M.D
01.2021 - 03.2021
Cashier, Customer Service
Lowes Home Improvment
03.2019 - 02.2020
Truck Unloader, Day Stocker
Walmart
08.2018 - 01.2019
PRN Receptionist
Diaz Logistics
01.2018 - Current
Medical Assisting Diploma (RMA Certification 2021) - Medical Assisting
Ohio Business College
High School Diploma -
Lorain High School
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