Adyn Magada
McDonald,OH
Summary
Shift manager with 4+ years in restaurant operations, recognized for customer service, staff training, conflict resolution, and cash handling. Skilled at leading shifts, balancing registers, and keeping front-of-house and drive-thru service running smoothly.
Overview
5
5
years of professional experience
Work History
Shift Manager
Layne's Chicken Fingers
Boardman, Ohio
08.2026 - Current
- Supervised front counter and drive-thru operations at Layne's Chicken Fingers
- Trained team members on guest service and restaurant procedures
- Resolved guest concerns and supported positive dining experiences
- Enforced food safety and sanitation standards across kitchen areas
- Counted cash drawers accurately during shift changes and balanced register activity at close
- Analyzed sales data to identify trends and areas for improvement.
- Delegated work to staff, setting priorities and goals.
- Enforced safety standards throughout store operations throughout the store including proper use of equipment.
Certified Trainer
Raising Cane's
Boardman, Ohio
07.2023 - 03.2026
- Developed and implemented training programs for new hires and existing employees.
- Trained crew on Raising Cane's service standards and hospitality routines.
- Coached new hires on front counter, drive-thru, and dining room tasks.
- Organized supporting materials, tracking documents and related equipment.
- Delegated work to staff, setting priorities and goals.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and drystock
Busser/Server/Host
Quaker Steak & Lube
Boardman, Ohio
10.2021 - 07.2023
- Assisted servers with food delivery and table maintenance during busy shifts.
- Communicated table status with hosts, servers, and kitchen staff.
- Maintained a friendly attitude towards customers at all times.
- Maintained cleanliness of dining area to enhance guest experience throughout shift.
- Maintained cleanliness of dining area to enhance guest experience throughout shift. of restaurant dining area throughout shift.
- Cleared tables and reset dining areas to maintain efficient workflow at Quaker Steak & Lube.
Education
Associate of Arts - Business Administration
Youngstown State University
Youngstown, OH11-2026
Skills
- Shift leadership
- Team leadership
- Staff training
- Operations management
- Inventory management
- Sales performance tracking
- Payment processing
- Financial accountability
- Customer service
- Conflict resolution
- Team training
Timeline
Shift Manager
Layne's Chicken Fingers
08.2026 - Current
Certified Trainer
Raising Cane's
07.2023 - 03.2026
Busser/Server/Host
Quaker Steak & Lube
10.2021 - 07.2023
Associate of Arts - Business Administration
Youngstown State University