Guest Experience Lead
lululemon
San Diego, CA
- Lead team of sales associates to achieve daily sales goals resulting in $20.6 million in yearly revenue
- Articulate vision and identify how it shows up in a business
- Create relationships with guest and team members to build excitement and cohesiveness around company culture
- Enhance sales performance by motivating team, providing coaching on effective selling techniques, and ensuring active customer engagement on the sales floor
- Develop the store team by offering constructive feedback, coaching, and support for individual professional and personal growth
- Problem solve to provide guest resolutions keeping them happy with service
- Operate with a high sense of urgency to create action and maintain high productivity levels amongst a team
- Organize and participate in store events and community initiatives to foster relationships with local athletes of fitness enthusiast.