Aeisha Loureano
Mineola,USA
Summary
A position to utilize my years experience, and progressively evolve further with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrating ability in team leadership and inventory management.
Overview
16
16
years of professional experience
Work History
Store Manager
Dollar Tree
10.2022 - 12.2024
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Optimize store layout to enhance customer flow and maximize revenue from merchandise displays.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Conduct regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Implemented loss prevention measures, resulting in reduced shrinkage levels.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Maintained a clean, safe working environment compliant with all relevant health and safety regulations.
- Recruited trained, and supervised staff members, ensuring consistently high performance standards were met.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly for maximum profitability.
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Supervisor
Costco Wholesale
09.2015 - 10.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Customer Sales Lead
Victoria Secret
09.2012 - 08.2013
- Responsible for processing50 hours of shipment in6 hours to get replenishment done in4 hours, Recovery, Conversion, open credit cards, bra fitting, and make client phone checks
Dot.com Associate
Bloomingdales
10.2011 - 09.2012
- Responsible for keeping track of inventory and assuring that all orders are shipped in an orderly fashion
In Home Care Provider
02.2011 - 06.2011
- Care giver for the handicap, to sum it up I prepared meals, changed them, take them out, and accompany there every move
Security Guard
Securitas Security
10.2008 - 01.2010
- Foot Patrol, Monitor Cameras, observe and report, and parking lot Sercuity
Education
High School - undefined
Shepherd hill regional High
Dudley, Massachusetts01.2007
Skills
- CPR
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Store operations
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Store merchandising
- Operations management
- Sales expertise
- Team building
Accomplishments
- Increased sales by coaching department managers on new merchandising standards.
- Exceeded monthly store sales goals months in a row.
- Achieved the First store ranking within one year.
- Managed a store that exceeded company expectations in every category during the quarter period.
Timeline
Store Manager
Dollar Tree
10.2022 - 12.2024
Supervisor
Costco Wholesale
09.2015 - 10.2022
Customer Sales Lead
Victoria Secret
09.2012 - 08.2013
Dot.com Associate
Bloomingdales
10.2011 - 09.2012
In Home Care Provider
02.2011 - 06.2011
Security Guard
Securitas Security
10.2008 - 01.2010
High School - undefined
Shepherd hill regional High