Aeryn Knowles
Vancouver,WA
Summary
Reliable and hardworking sales associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Sales Associate
Forever 21
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing, sensoring, and tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Landscaper and House Flipper
Joel McGinley
12.2023 - 03.2024
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed unwanted or unneeded materials off desirable products.
- Used appropriate cutting tools to produce quality products by hand.
- Used hand tools to complete delicate work.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
Education
Associate of Arts - Agroecology
Clark College
Vancouver, WA06-2025
High School Diploma -
Prairie High School
Brush Prairie, WA06-2025
Skills
- Retail loss prevention
- Exceptional customer service
- Upselling
- Self-checkout assistance
- Written and oral communication skills
- Shipment processing
- Cash handling accuracy
- Teamwork and collaboration
- Display setup
- Problem-solving
Timeline
Landscaper and House Flipper
Joel McGinley
12.2023 - 03.2024
Sales Associate
Forever 21
03.2023 - Current
Associate of Arts - Agroecology
Clark College
High School Diploma -
Prairie High School
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