Affan Shaikh
Houston,TX
Summary
Result-oriented sales professional with extensive experience in sales. Proven track record of exceeding sales targets, building strong client relationships, and driving revenue growth. Skilled in negotiation and customer service. Adapt to identifying opportunities, developing strategies, and closing deals. Strong communicator with the ability to collaborate effectively with team members and clients to achieve mutual goals.
Overview
5
5
years of professional experience
Work History
Store Manager
Metro by T-Mobile
Magnolia, TX
09.2022 - Current
- Increased revenue by effectively promoting and selling accessories and service plans
- Provided expert product knowledge and advice to customers.
- Delivered exceptional customer service consistently
- Provided technical support on device functionality, applications, and settings
- Resolved customer inquiries and complaints
- Ensured accuracy in payment processing and completion of paperwork
- Consistently achieved or exceeded set sales targets and KPIs.
- Ensured efficient handling of inventory and merchandise
- Ensure adherence to company policies and procedures.
Sales Associate
King Johnny's Custom Jewellery
Houston, Texas
08.2019 - 08.2022
- Provide excellent customer service and assist with jewelry selection.
- Achieve sales targets and upsell products.
- Maintain product knowledge and explain features to customers.
- Ensure attractive, organized, and secure displays.
- Handle transactions, returns, and exchanges accurately.
- Manage inventory levels and participate in stock counts.
- Worked alongside team members and contributed to training initiatives.
Education
Higher Secondary Education -
Raval Colloge
India03-2012
Skills
- Problem-solving
- Strong technical knowledge
- Relationship building
- Resilience
- Strong Closing techniques
- Interpersonal communication
- Active Listening
- Retail Inventory Management
- Revenue Generation
- Supply Ordering
- Multitasking and Organization
- Sales expertise
- Customer Service
- Accurate Cash Handling
Languages
English
Professional
Spanish
Limited
Timeline
Store Manager
Metro by T-Mobile
09.2022 - Current
Sales Associate
King Johnny's Custom Jewellery
08.2019 - 08.2022
Higher Secondary Education -
Raval Colloge