Affrica Parrish (Rica)
Clearwater,FL
Summary
Customer-focused Retail Professional experienced in sales support and transaction processing. Enhanced shopping experiences through effective customer engagement while managing accurate checkout procedures and contributing to inventory management. Delivered quality product recommendations and solutions, driving strong sales and exceeding customer expectations.
Overview
10
10
years of professional experience
Work History
Sales Associate
Marshalls Department Store
Clearwater, FL
09.2026 - Current
- Guided shoppers on Marshalls sales floor to locate items and address inquiries, enhancing customer experience.
- Handled cash, card, and returns at Marshalls checkout registers, ensuring efficient transaction processing.
- Restocked shelves and racks with fresh merchandise, maintaining store presentation and product availability.
Front desk/Kids' Activities Team Member
UFC Gym
Largo, Florida
02.2026 - 08.2026
- Greeted guests upon arrival and provided excellent customer service.
- Processed check-ins, check-outs, and guest information accurately
- Maintained reception area cleanliness, supplies, and organized appearance
- Operated register and processed cash, card, and return transactions.
- Updated guest profiles in the computer system following changes made during the reservation process.
- Updated guest profiles in computer system as necessary following any changes or modifications made during reservation process.
- Facilitated sales of memberships to enhance customer engagement. and merchandise on a commission basis
- Organized and led activities and games, promoting physical movement and enjoyment for children. to engage children in movement $ fun
Barista
Headover Berries
Hartford, Connecticut
06.2023 - 09.2024
- Prepared espresso drinks, smoothies, and acai bowls for Headover Berries guests.
- Greeted customers and answered menu questions with friendly, prompt service.
- Followed recipes to assemble blended drinks and specialty menu items accurately.
- Restocked milk, syrups, berries, and pastries to ensure product availability for customers.
- Promoted health and wellness informing customers of the nutrition value & health benefits of each item in stock
- Restocked milk, syrups, berries, and pastry items to facilitate smooth caf operations.
- Assisted team members during rush periods to enhance customer experience and maintain counter flow.
- Educated customers on nutrition value and health benefits of menu items to promote healthy choices.
CVS sales Associate
CVS Pharmacy
Queens, New York
10.2020 - 02.2022
- Assisted CVS Pharmacy customers with product selection and store questions.
- Processed cash, card, and mobile payments at register.
- Stocked shelves and organized front store merchandise.
- Maintained clean aisles and safe shopping areas.
- Supported pharmacy team with customer pickup and service requests.
- Followed CVS Pharmacy policies for sales, returns, and customer privacy.
- Facilitated product discovery by answering questions and providing tailored advice to customers.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Forever 21
Manchester, Connecticut
08.2016 - 05.2018
- Processed sales, returns, and exchanges using point-of-sale systems, contributing to high customer satisfaction.
- Organized department displays and recovered sales floor merchandise, enhancing overall shopping experience.
- Processed sales, returns, and exchanges efficiently using point-of-sale register systems to ensure customer satisfaction.
- Monitored fitting rooms for cleanliness and organization and returned items to proper floor locations.
- Addressed customer questions with friendly service and product knowledge, improving customer engagement.
- Checked fitting rooms and returned items to proper floor locations.
Education
Richmond Hill High School
Jamaica, NYSkills
- Sales experience
- Customer service Focused
- Product knowledge
- Checkout processing
- POS management
- Sales floor merchandising
- Cash handling
- Inventory replenishment
- Retail operations
- Team collaboration
- Sales promotion
Timeline
Sales Associate
Marshalls Department Store
09.2026 - Current
Front desk/Kids' Activities Team Member
UFC Gym
02.2026 - 08.2026
Barista
Headover Berries
06.2023 - 09.2024
CVS sales Associate
CVS Pharmacy
10.2020 - 02.2022
Sales Associate
Forever 21
08.2016 - 05.2018
Richmond Hill High School