Afkham Niazi
Houston,TX
Summary
- Determined Sales Specialist with more than 15 years of boosting efficiency and streamlining procedures for sales and advertising groups.
- Analytical Quality Assurance Analyst with a background in virtual healthcare operations. Expert at conducting large-scale evaluation surveys to identify operational inefficiencies.
Overview
11
11
years of professional experience
Work History
Quality Assurance Specialist
Activated Insights
Rexburg, Idaho
10.2023 - 03.2025
- Evaluated service delivery standards by conducting structured interviews biannually with healthcare professionals and clients.
- Synthesized complex feedback data into actionable reports, contributing to the continuous improvement of the patient/client experience.
- Managed high-volume outbound outreach, maintaining a professional and empathetic demeanor while handling sensitive healthcare feedback.
hief Operations & Sales Specialist
Discount Car Audio, LLC
Houston, TX
02.2017 - 06.2022
- Drove operational direction and coordination of sales, marketing and product knowledge
- Managed purchasing, sales and customer account operations
- Implemented innovative programs like 3rd party finance options to increase sales and profitability
Marketing & Sales Manager
Texas Car Stereo & Electronics, Inc
Houston, TX
01.2014 - 01.2017
- Introduced industry-leading Lease-to-Own finance options from several finance companies
- Planned and executed expansion of business and development of an additional location.
Education
Associate of Arts - Business Administration
University of Houston
01-2006
High School Diploma -
Cypress Springs High School, Distinguished High School
01-2003
Skills
- Active Listening
- Emotional Intelligence
- Trend Identification
- Conflict De-escalation
- Cross-functional Communication
- Qualitative Research
Interests
Car fanatic, mobile audio/video and accessory enthusiast, avid world traveler, dedicated Yelper and self-proclaimed food photographer and critic
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Timeline
Quality Assurance Specialist
Activated Insights
10.2023 - 03.2025
hief Operations & Sales Specialist
Discount Car Audio, LLC
02.2017 - 06.2022
Marketing & Sales Manager
Texas Car Stereo & Electronics, Inc
01.2014 - 01.2017
Associate of Arts - Business Administration
University of Houston
High School Diploma -
Cypress Springs High School, Distinguished High School