Afolabi Adeola
Owings Mills,MD
Summary
My name is Afolabi, and I am a motivated and detail-oriented professional with strong problem-solving abilities and excellent communication skills. I am highly adaptable and quick to learn new technologies, with a proven ability to work collaboratively in team environments or independently to meet deadlines. I demonstrate a customer-focused approach to providing effective solutions, while maintaining a commitment to continuous learning and personal growth. I am skilled at multitasking, managing projects efficiently, and delivering results in high-pressure situations.
Adept at problem-solving and cash handling, I excel in creating welcoming environments and fostering customer loyalty, as demonstrated during my tenure at Grace Residential Services. With a knack for verbal communication and a track record of enhancing team efficiency, my approach consistently leads to improved operational outcomes.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Grace Residential Services
Marlton, NJ
04.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
- My responsibilities included maintaining and organizing files for both clients and staff, managing appointment schedules, and handling inquiries via phone and email.
Cashier
7-eleven
Owings Mills, MD
05.2022 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associates - Information Technology
Community College of Baltimore County
Owings Mills, MDSkills
Problem-solving skills
Skilled in [Software]
Staff Management
Word processing
Problem-solving
Sorting and labels
Verbal and written communication
Filing
Cash Handling
Timeline
Cashier
7-eleven
05.2022 - 11.2023
Front Desk Receptionist
Grace Residential Services
04.2020 - Current
Associates - Information Technology
Community College of Baltimore County