Aftyn Wacha
Ozark,MO
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success.
Overview
17
17
years of professional experience
Work History
Sales Consultant
Pinegar Honda
Springfield, Missouri
06.2021 - Current
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Trained new hires to optimize profitability.
- Posed as models for advertising, artistic creation and display of goods.
- Communicated between service, sales, and finance departments to complete transactions and ensure everything was done properly and ensure profitability.
- Reset store displays for special events and seasonal merchandise changes.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Listened to customers to understand needs and refer to optimal services.
- Provided detailed product information to customers, including features, prices, and availability.
- Analyzed customer needs and preferences to recommend appropriate products.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Identified areas of improvement within existing processes and procedures.
- Was top seller multiple months.
Server
Lambert’s Cafe
Ozark, MO
10.2008 - 06.2021
- Monitored dining room for cleanliness and proper set-up at all times.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees on restaurant procedures and plating techniques.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Presented menus and answered questions regarding items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Implemented feedback from customers to improve service quality and menu offerings.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Won server of the year out of thousands of servers in the Missouri Restaurant Association.
Education
High School Diploma -
Conway High School
Conway, MO05-2007
Skills
- Sales forecasting
- Customer relationship management
- Contract negotiation
- Customer service
- Communication skills
- Organization skills
Timeline
Sales Consultant
Pinegar Honda
06.2021 - Current
Server
Lambert’s Cafe
10.2008 - 06.2021
High School Diploma -
Conway High School