Job Search Status
Open to workDesired start date: Immediately
Open To Work
Agnes Medrano
Miami,FL
Work Preference
Summary
Dynamic and client- focus professional with experience in sales, office Administration, Team management, and Certified Laser Hair Removal services. Known for delivering personalized customer care, increasing client retention and maintaining efficient day to day operations. Strong communicator with a passion for helping clients.
Overview
17
17
years of professional experience
Work History
Realtor Associate
Keller Williams
06.2025 - Current
- Assisted clients in property searches, providing market insights and personalized recommendations.
- Coordinated property showings, ensuring timely communication and positive experiences for potential buyers.
- Conducted comparative market analyses to determine competitive pricing strategies for listings.
- Developed marketing materials, enhancing property visibility through online platforms and social media channels.
Laser Technician
Solea Medical Spa
01.2024 - 02.2026
- Operated advanced laser equipment for skin treatment procedures, ensuring patient safety and comfort.
- Conducted thorough pre-treatment consultations to assess client needs and customize laser settings.
- Maintained detailed records of treatments performed, documenting patient responses and outcomes accurately.
- Collaborated with medical staff to develop effective treatment plans tailored to individual patient goals.
Laser Technician
Perfect B
10.2022 - 01.2024
- Trained new technicians on laser operation protocols and best practices for patient care.
- Implemented quality control measures to enhance treatment consistency and minimize complications.
- Assisted in managing inventory of laser supplies, ensuring timely restocking and availability for procedures.
- Participated in ongoing education programs to stay current with advancements in laser technology and techniques.
Facility Director/Office Manager
Body Details, True Laser Hair and Tattoo Removal
09.2015 - 01.2021
- Directed facility operations, ensuring compliance with health and safety regulations.
- Implemented sustainable practices to enhance operational efficiency and reduce costs.
- Oversaw maintenance schedules for equipment and infrastructure to optimize performance.
- Managed vendor relationships, negotiating contracts to secure favorable terms and services.
- Developed training programs for staff on facility protocols and emergency procedures.
Director of First Impressions
Keller Williams
01.2014 - 01.2015
- Coordinated front desk operations to ensure efficient client check-in and appointment scheduling.
- Managed office supplies and inventory, maintaining optimal stock levels for daily operations.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on front office protocols and best practices for client interaction.
Owner/Manager of Online Clothing Boutique
Owner
06.2009 - 07.2014
- Developed comprehensive business strategies to drive growth and increase market share.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Oversaw financial management, including budgeting, forecasting, and cash flow analysis.
- Built strong relationships with clients and vendors to enhance collaboration and service offerings.
- Implemented effective marketing campaigns that increased brand visibility and customer engagement.
Education
Human Services
Cambridge College
07.2002
Administrative Certificate
Fisher College
Boston05.2001
Skills
- Strong negotiation skills
- Goal-oriented mindset
- Continuing education commitment
- Maintaining professional under pressure
- Fast learner
- Team collaboration
- Customer Service excellence
- upselling and cross-selling
- Building trust with client
- Attention to detail
Languages
Spanish
Full Professional
Timeline
Realtor Associate
Keller Williams
06.2025 - Current
Laser Technician
Solea Medical Spa
01.2024 - 02.2026
Laser Technician
Perfect B
10.2022 - 01.2024
Facility Director/Office Manager
Body Details, True Laser Hair and Tattoo Removal
09.2015 - 01.2021
Director of First Impressions
Keller Williams
01.2014 - 01.2015
Owner/Manager of Online Clothing Boutique
Owner
06.2009 - 07.2014
Human Services
Cambridge College
Administrative Certificate
Fisher College