Agueda Elizabeth Arias
VANCOUVER,WA - WASHINGTON
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Waitress
Jorge's Margarita Factory
08.2021 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Managed over 80 customer orders per day.
Cashier
AMPM Arco
08.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
- Oversaw purchasing, storage, and use of kitchen supplies.
- Controlled line and crowd with quick, efficient service.
- Lifted up to 60 pounds at once and used forklift to move heavier loads
Education
Associate of Applied Science - Medical Assisting
Clark College
Vancouver, WA07.2025
Skills
- Order Accuracy and Delivery
- Customer Experience Management
- Service Quality
- Warm and Friendly
- Food and drink Preparation and Safety
- Conflict and Complaint Resolution
- Billing and Payment Processing
- Customer Preferences
- Waste Control
- Cleaning and Sanitizing
Timeline
Restaurant Waitress
Jorge's Margarita Factory
08.2021 - Current
Cashier
AMPM Arco
08.2020 - 09.2021
Associate of Applied Science - Medical Assisting
Clark College
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