Agustin Hernandez
Corpus Christi,TX
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds.
Overview
15
15
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Owner
Bicore Construction LLC
Corpus Christi, Tx
05.2022 - Current
- Managed daily operations and workflows for electrical service projects.
- Supervised and trained a team of electricians on safety protocols and procedures.
- Coordinated scheduling and dispatch of service calls to optimize efficiency.
- Developed relationships with clients to understand project needs and expectations.
- Conducted regular site inspections to maintain quality standards on projects.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
Owner
Bicore Electric LLC
Corpus Christi, Tx
12.2019 - Current
- Managed daily operations and workflows for electrical service projects.
- Supervised and trained a team of electricians on safety protocols and procedures.
- Coordinated scheduling and dispatch of service calls to optimize.
- Cultivate strong relationships with vendors and clients
- Resolved customer inquiries and issues promptly to enhance satisfaction levels.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Negotiated contracts with clients for products or services rendered by the company.
- Developed business plan and budget to maximize profitability.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Implemented cost-saving measures across departments while maintaining quality standards.
General Manager
Synergy Construction Inc.
Corpus Christi, Tx
05.2014 - 12.2019
- Directed daily operations for construction projects to ensure timely completion.
- Managed project budgets and resources effectively throughout project lifecycles.
- Collaborated with stakeholders to align project goals and expectations.
- Coordinated schedules and logistics for material delivery and labor management.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
- Guided management and supervisory staff to promote smooth operations.
- Developed service and sales strategies to improve retention and revenue.
Project Manager
Division 16 Construction
Corpus Christi, Tx
01.2011 - 03.2014
- Led project planning and execution for diverse construction initiatives.
- Coordinated with subcontractors to ensure timely task completion and quality standards.
- Managed project schedules, budgets, and resource allocation effectively.
- Conducted site inspections to monitor progress and compliance with safety regulations.
- Implemented process improvements to enhance operational efficiency across projects.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Led meetings with internal team members, consultants and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Education
Robstown High School
Robstown, TXSkills
- Project management
- Financial analysis
- Team leadership
- Contract negotiation
- Vendor coordination
- Customer relationship management
- Quality assurance
- Problem solving
- Operations management
- Business operations management
- Personnel management
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Master Electrician
- Electrical Contractors License
Timeline
Owner
Bicore Construction LLC
05.2022 - Current
Owner
Bicore Electric LLC
12.2019 - Current
General Manager
Synergy Construction Inc.
05.2014 - 12.2019
Project Manager
Division 16 Construction
01.2011 - 03.2014
Robstown High School