AHLEENA COULING
Grand Prairie,TX
Summary
Experienced Restaurant Hostess skilled in customer service and reservation management. Excels in creating inviting dining environments while effectively addressing time-sensitive inquiries. Committed to enhancing guest experiences through strong communication and conflict resolution. Dedicated restaurant hostess with strong customer service skills, adept at reservation management and effective communication. Committed to creating a welcoming atmosphere and optimizing guest experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Blue Goose Cantina
Grand Prairie, Texas
12.2024 - Current
Greeted customers and escorted to tables for optimal dining experience.
- Managed reservations, waitlists, and special requests for large parties efficiently.
- Assigned seating arrangements to align with customer preferences and optimize dining flow.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and address service questions.
- Communicated with servers regarding new tables, food availability, and guest feedback.
- Tracked guest seating and available tables using reservation software to enhance customer experience.
- Scheduled reservations and communicated details of large groups to servers for seamless seating preparation.
- Maintained cleanliness and organization of host stand and entry area for welcoming atmosphere
Maintained organized host stand to ensure smooth customer flow.
Education
LakeRidge High School
Mansfield05.2027
Skills
- Customer service
- Reservation management
- Effective communication
- Time management
- Conflict resolution
- Team collaboration
Timeline
Restaurant Hostess
Blue Goose Cantina
12.2024 - Current
LakeRidge High School