Ahmad Khalipha

• Directed sales operations, optimizing inventory selection and lot displays to enhance customer experience.
• Ensured compliance with company policies and industry regulations, maintaining high ethical standards.
• Boosted dealership CSI scores, surpassing regional and national benchmarks.
• Increased gross profit margins, positioning the dealership as a top performer in the region.
• Implemented effective sales training programs, enhancing team skills and product knowledge.
• Supported sales staff in closing deals, contributing to overall dealership success.
• Managed a diverse sales team, preparing detailed monthly performance reports for strategic planning.

• Managed customer inquiries, achieving daily contact goals and enhancing satisfaction.
• Scheduled appointments, fostering relationships and driving sales opportunities.
• Advised on vehicle options and financing, boosting satisfaction and closing deals.
• Negotiated sales terms and completed paperwork, ensuring smooth transactions.
• Expanded customer base through strategic social media lead generation.

• Liaising with customers face-to-face, email, and via telephone.

• Identify customer needs and suggest suitable vehicle models and financing options.

• Arranging test drives for customers and accompany them on the excursions to explain vehicle features and driving capabilities.

• Negotiating final sales prices.

• Selling accessories, high-end features, and add-ons once the customer has chosen a particular vehicle.

• Completing all administrative paperwork and loan applications as well as insurance agreements together with the customer.

• Increasing customer database by actively prospecting for new leads on social media platforms.

• Liaising with customers face-to-face, email, and via telephone.

• Identify customer needs and suggest suitable vehicle models and financing options.

• Arranging test drives for customers and accompany them on the excursions to explain vehicle features and driving capabilities.

• Negotiating final sales prices.

• Selling accessories, high-end features, and add-ons once the customer has chosen a particular vehicle.

• Completing all administrative paperwork and loan applications as well as insurance agreements together with the customer.

• Increasing customer database by actively prospecting for new leads on social media platforms.