Ahmed Hassan
Miami,FL
Overview
8
8
years of professional experience
Work History
Cruise Specialist
Oceania Cruises
07.2023 - Current
- Established strong relationships with Travel agents, leading to repeat business and referrals.
- Delivered exceptional customer service, addressing client concerns with empathy and understanding.
- Provided Travel agents with best deals and travel options, successfully discussing rates while improving customer satisfaction
Delivery Associate
AEWW Worldwide
04.2022 - 07.2023
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Operated vehicle safely in highly congested areas with no traffic violations.
Security Officer
GardaWorld
06.2021 - 09.2021
- Company Overview: Security services provider
- Permitted authorized persons to enter property and monitored entrances and exits
- Secured building entrances and exits, manning security stations and preventing unauthorized access
- Security services provider
Sales Associate
Videotron
09.2020 - 01.2021
- Company Overview: Telecommunications company
- Transferred data and images from customer cellphones to newly purchased cell phones
- Discussed pricing and data plans to help customers choose services that best suit needs
- Advised customers on plans best-fitting personal budgets and needs
- Telecommunications company
Graphic Designer
Martech Signalisation
10.2016 - 04.2020
- Company Overview: Signage and marketing solutions provider
- Helped optimize final delivery with advice on presentation, design, and formatting
- Optimized layouts by determining sizing and arrangement of each component
- Created print advertisements, e-mail marketing campaigns, and package designs
- Signage and marketing solutions provider
Education
Personal Training Certification -
National Academy of Sports Medecine
Longueuil, Quebec01.2019
Graphic Design
CFP Jacques-Rousseau
Longueuil, Quebec06.2016
High School Diploma -
Antoine-Brossard High School
Brossard, Quebec06.2012
Skills
- Multitasking Abilities
- Client Relationship Building
- Multilingual Communication
- Customer Service
Languages
English
French
Arabic
Timeline
Cruise Specialist
Oceania Cruises
07.2023 - Current
Delivery Associate
AEWW Worldwide
04.2022 - 07.2023
Security Officer
GardaWorld
06.2021 - 09.2021
Sales Associate
Videotron
09.2020 - 01.2021
Graphic Designer
Martech Signalisation
10.2016 - 04.2020
Graphic Design
CFP Jacques-Rousseau
High School Diploma -
Antoine-Brossard High School
Personal Training Certification -
National Academy of Sports Medecine