Ahna Swait
Atlanta,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Teacher
Fulton County Schools
Atlanta
04.2020 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Lab Technician
Heartland Dental
Atlanta
06.2019 - 04.2023
- Collaborated with dentists to create accurate and customized dental restorations for patients.
- Reduced turnaround time for dental appliances through effective time management and organization skills.
- Verified appliance conformance with specifications and accuracy of occlusion using micrometers, articulators, and other tools.
- Prepared wax bite-blocks and impression trays for use.
- implemented digital dentistry techniques, increasing accuracy in the dental restoration production process.
Dental Office Manager
Heartland Dental
03.2021 - 01.2023
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Manager
Columbus Regional Medical Center
Columbus ,Ga
10.2016 - 04.2018
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Dental Assistant
Dentfirst Dental Care
03.2016 - 01.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Education
Skills
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
Accomplishments
- Student Involvement - Volunteered as faculty member representative for student-led Mock Trial club, supervising weekly after school meetings and attending bi-weekly weekend conferences.
- Data Organization - Organized scores of over 80 students into online database for parents' immediate access.
- Student Progress Conferences - Conducted conferences with parents, administrators, testing specialists and social workers to discuss educational plans designed to promote students' educational/social development.
Community Service
- Alpha Kappa Alpha Sorority, Inc., Member / Programming Coordinator, 01/01/2015, 01/01/2019
- National Pan-Hellenic Council, Executive Board, Sargent of Arms, 01/01/2015, 01/01/2016
- Student Government Association, Senator, 01/01/2015, 01/01/2015
References
References Available Upon Request
Timeline
Dental Office Manager
Heartland Dental
03.2021 - 01.2023
Teacher
Fulton County Schools
04.2020 - Current
Lab Technician
Heartland Dental
06.2019 - 04.2023
Manager
Columbus Regional Medical Center
10.2016 - 04.2018
Dental Assistant
Dentfirst Dental Care
03.2016 - 01.2018