Ahtziri Rodriguez
San Diego,CA
Summary
Claims professional who values precision and efficiency in claims evaluation and resolution. Known for adaptability to changing needs, ensuring reliable performance and well receptive to constructive feedback. My biggest goal is to always continue growing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Claims Adjuster
GEICO
10.2024 - Current
- Evaluated and processed insurance claims to ensure compliance with company policies and state regulations.
- Investigated claims by gathering evidence, interviewing customers, and analyzing documentation.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents.
- Answered customer questions regarding deductibles.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Senior Coordinator, Project Management
Walmart
08.2022 - 03.2024
- Worked as a team and individually to achieve goals, notes and project expectations by desired dates.
- Learned to problem solve quickly in fast paced environments.
- Participated in team meetings, providing insights to improve operations, took the lead when needed/asked to.
- Always learned something new, and shared that knowledge with coworkers.
- Participated in remodeling WM by dismantling fixtures and displays, stocking merchandise, setting modulars, assisting with moving counters, etc.
- Provided customer service to customers during a project when everything is changing, by answering their questions/concerns.
Associate
Walmart
12.2021 - 08.2022
- Developed strong customer service skills through daily interactions with customers.
- Trained new employees on basic customer service techniques and procedures.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
Sales Representative
San Diego Premier Marketing
06.2021 - 12.2021
- Entered this work field with no experience and was able to quickly adapt to my environment.
- Changed locations 2-3 times a week, improved my communication skills and built rapport with constant follow up.
Education
Electrician Technician -
UEI
Chula Vista, CA06.2022
Skills
- Communication skills
- Claims processing
- Decision-making
- Customer service
- Bilingual
- Time management
- Insurance Sales
- Training
- Claims investigation
- Active listening
Certification
Life Insurance Licensed
Languages
Spanish
English
Timeline
Claims Adjuster
GEICO
10.2024 - Current
Senior Coordinator, Project Management
Walmart
08.2022 - 03.2024
Associate
Walmart
12.2021 - 08.2022
Sales Representative
San Diego Premier Marketing
06.2021 - 12.2021
Electrician Technician -
UEI