Aida Jatic
St Louis,MO
Summary
Proven track record in enhancing customer satisfaction at Party City through exceptional customer service and efficient cash handling. Demonstrated ability to resolve complaints and boost customer loyalty. Skilled in organizational abilities and empathy, ensuring positive outcomes and repeat business. Achieved significant improvements in service quality, reflecting in customer feedback. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
1
1
year of professional experience
Work History
Cashier
Party City
St Louis, MO
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
GED -
Saint Louis Community College
St Louis, MO 08.2024 - 05.2024
High School Diploma -
Mehlville High School
St Louis, MO06.2024
Skills
Customer Service
Customer Assistance
Patience and Empathy
Cash Handling
Time management skills
Money Handling
Timeline
GED -
Saint Louis Community College
08.2024 - 05.2024
Cashier
Party City
10.2023 - Current
High School Diploma -
Mehlville High School