Aida Posadas
Fairfax,VA
Summary
Experienced [Job Title] with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
5
5
years of professional experience
Work History
Server
Taco Rock
Fairfax, VA
12.2023 - Current
- Greeted customers and provided menus; took beverage orders and delivered drinks.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Swept floors and removed garbage from dining area.
- Performed opening duties including setting up side stations for service staff.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Verified that all guests had been served before leaving their table after the meal was completed.
- Communicated with kitchen staff regarding any special orders or requests from guests.
- Provided assistance to other employees when needed during peak business hours.
- Ensured that all areas were properly sanitized at the end of each shift.
- Responded promptly to customer inquiries related to menu items or services offered.
- Delivered excellent customer service by being friendly and accommodating guest needs.
Restaurant Cashier
Chicken rico
Herndon, VA
10.2019 - 12.2023
- Greeted customers, answered questions and provided general information regarding menu items.
- Processed payments using POS system and accepted cash, credit cards, and checks.
- Balanced cash drawers at the beginning and end of shifts.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Provided excellent customer service by addressing customer inquiries promptly and efficiently.
- Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
- Assisted management with inventory control processes such as restocking supplies.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.
- Ensured compliance with health codes regulations while serving food items to customers.
- Assisted other employees in completing tasks when needed or requested by supervisor.
- Assisted in training new restaurant staff members on proper cashier procedures.
- Resolved any discrepancies between the amount tendered by the customer and the total due for their purchase quickly and accurately.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
Housekeeper
Hyatt Hotel
Herdon, VA
02.2019 - 10.2023
- Reported any maintenance issues or damage to supervisors immediately.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Followed safety procedures when handling hazardous materials.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
Education
Herndon High School
Herndon, VA09-2019
Skills
- Order Management
- Table Bussing
- Supply Restocking
- Beverage Preparation
Languages
Spanish
Professional
Timeline
Server
Taco Rock
12.2023 - Current
Restaurant Cashier
Chicken rico
10.2019 - 12.2023
Housekeeper
Hyatt Hotel
02.2019 - 10.2023
Herndon High School
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