Aidan Harewood
Bordentown,NJ
Summary
Motivated and reliable college student at Rowan University with experience in retail and customer service through roles at Wawa and Dick's Sporting Goods. Skilled in communication, teamwork, and problem-solving, with the ability to work in fast-paced environments and provide excellent customer support. Proficient in Microsoft Word and Excel. Seeking full-time, part-time, or internship opportunities Related to Law and Justice studies to gain experience and contribute to a team-oriented workplace.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Wawa
2022.06 - Current
- Delivered exceptional customer service, resolving 20+ customer inquiries and complaints per shift efficiently
- Managed cash transactions with 100% accuracy in high-volume environments handling $1,000+ per shift
- Provided feedback to management on inventory levels and customer preferences, contributing to improved stock decisions and customer satisfaction
- Assisted a large volume of 50+ customers daily with a positive attitude and strong focus on customer satisfaction
- Handled customer complaints professionally, achieving high satisfaction outcomes and repeat customer engagement
Cashier
Dicks Sporing Goods
2022.06 - 2023.01
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Provided excellent customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
- Assisted in inventory management by restocking products and organizing merchandise on sales floor.
- Maintained cleanliness and organization of checkout area, contributing to a positive shopping environment.
- Trained new cashiers on point-of-sale systems and customer service protocols, fostering team efficiency.
Education
High School Diploma -
Rowan University
Glassboro, NJ2027-05
High School Diploma -
Florence Township Memorial Highschool
Florence, NJ2024-06
Skills
- Customer service
- Problem resolution
- Team collaboration
- Customer complaint resolution
- Strong Communication Skills
- Microsoft Word
- Microsoft Excel
- Time Management
Accomplishments
- Earned Dean's List recognition at Rowan University for outstanding academic performance
- Consistently achieved Honor Roll throughout high school
- Proven track record of discipline, focus, and high achievement in academic settings
- Successfully balanced work, academics, and responsibilities while maintaining strong performance
Timeline
Customer Service Associate
Wawa
2022.06 - Current
Cashier
Dicks Sporing Goods
2022.06 - 2023.01
High School Diploma -
Rowan University
High School Diploma -
Florence Township Memorial Highschool