Aidan Lara
El Paso,Texas
Summary
I am a hardworking employee with good customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations. A dedicated student interested in gaining new experiences and overcoming new challenges.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
TruFit Gym
El Paso , TX
2023.12 - Current
- Welcome visitors to provide information and direct them to appropriate personnel.
- Handled payment processing and provided customers with receipts and proper bills and changes.
- Greeted members warmly at the front desk and engaged in friendly conversations while conducting the check-in process.
- Performed data entry into computer systems to maintain accurate records of customer information
- Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages as needed.
Server
Buttersmith
EL Paso , TX
2022.11 - 2023.05
- Greeted customers, answered questions, and recommended specials that we had.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Effectively managed multiple tables simultaneously during peak hours.
- Delivered food orders promptly and courteously.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare the dining area for the next customers.
- Provided excellent customer service, ensuring guest satisfaction and repeat business.
- Operated efficiently under high pressure situations while maintaining composure.
- Trained new employees on restaurant procedures and plating techniques.
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
Busser
State Line
El Paso , Texas
2021.07 - 2021.09
- Wiped down and cleaned chairs, booths, and highchairs.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Restocked dining room with plates, glassware, and utensils, maintaining adequate workstation supplies.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Helped employees complete required activities during peak periods.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Observed tables to tend to guest needs and identify customer service opportunities.
Education
High School Diploma -
Franklin High School
El Paso, TX2023-06
Skills
- Customer Service
- Cash Handling
- Problem-solving skills
- Performance Improvement
- Time Management
- Issue handling
- Beginner in Spanish
- Relationship Building
- Teamwork and Collaboration
Timeline
Front Desk Receptionist
TruFit Gym
2023.12 - Current
Server
Buttersmith
2022.11 - 2023.05
Busser
State Line
2021.07 - 2021.09
High School Diploma -
Franklin High School
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