Summary
Overview
Work History
Education
Skills
Timeline
Generic
Aidan  Ledingham

Aidan Ledingham

New York,NY

Summary

Driven and attentive hospitality professional with a proven track record at Rosie's, enhancing customer satisfaction, and streamlining operations. Excelled in guest engagement and safe food handling, significantly improving team productivity and dining experience. Skilled in order management and fostering positive relationships, consistently generating repeat business and reducing cash discrepancies.

Overview

11
11
years of professional experience

Work History

Server

Rosie's
02.2024 - 07.2024
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Server

Gen Korean BBQ
01.2021 - 01.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Bareback/Busser

Carolines on Broadway
03.2020 - 10.2021
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Assistant Manager

Snow Queen Lodge
05.2013 - 05.2020
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Bachelor of Fine Arts - Acting

Pace University
New York, NY
05.2024

High School Diploma -

Aspen High School
Aspen, CO
05.2020

Skills

  • Order Management
  • Order delivery practices
  • Safe Food Handling
  • Table Bussing
  • Guest Engagement
  • Food Running
  • Daily specials memorization
  • Wine service

Timeline

Server

Rosie's
02.2024 - 07.2024

Server

Gen Korean BBQ
01.2021 - 01.2022

Bareback/Busser

Carolines on Broadway
03.2020 - 10.2021

Assistant Manager

Snow Queen Lodge
05.2013 - 05.2020

Bachelor of Fine Arts - Acting

Pace University

High School Diploma -

Aspen High School
Aidan Ledingham